archiveICICI Bank

ICICI Bank, India’s largest private sector bank, today announced the deployment of ‘Software Robotics’ in over 200 business processes across various functions of the bank. The bank is the first in the country and among few, globally, to deploy ‘Software Robotics’ that emulates human actions to automate and perform repetitive, high volume and time consuming business tasks cutting across multiple applications. ICICI Bank has deployed these software robots in over 200 business process functions across the organisation including retail banking operations, agri-business, trade & forex, treasury and human resources management...

ICICI Bank today unveiled Asia’s first payment service using a smartphone keyboard-‘iMobile SmartKeys’. The feature enables ‘iMobile’ users to make quick and secure payments on any mobile application including chat, messenger, email, games or search browser without having to exit their current application in their smartphone. This is in lieu of customers having to switch tabs or applications within their smartphone to access ‘iMobile’. It provides the convenience of completing transactions in lesser steps than earlier, thereby reducing the transaction time. The ‘iMobile SmartKeys’ solution is developed by one of...