Microsoft, Not Salesforce, Now Leads SaaS Market

Microsoft who was the late entrant to the cloud market will finally be known as the overall leader in the software-as-a-service (SaaS) market setting aside Salesforce, albeit by a small margin. Microsoft had a 15 per cent share of worldwide enterprise SaaS revenues and Salesforce 14 per cent in Q2, according to Synergy Research Group. Strangely, Salesforce doesn’t even rank in all the different aspects of SaaS. It holds the dominant position in customer relationship management (CRM), true. Read Also:Ex-Microsoft MD Karan Bajwa To Join IBM Like a lot of...