Mouser Electronics, the global authorized distributor with the newest semiconductors and electronic components, has announced the opening of its new and larger customer service center and back office support location in Bangalore. The new, full-service office underscores Mouser’s steadfast dedication to serving the world’s top design engineers and buyers with the highest degree of customer service and technical support, as well as offering local marketing support to its suppliers and media partners in the region.
“Sales throughout India are up by more than 20 per cent this year, with no sign of slowing down,” said Mark Burr-Lonnon, Mouser’s Senior Vice President of APAC and EMEA Business.
“We are seeing an impressive gain in unique customers, which makes us a major player in the Indian market,” Burr-Lonnon said. “Our sales success in India means that we need to increase the levels of local support we offer to our customers here. With that in mind, I am very pleased to announce the opening of our new, larger full-service office with even more team members to better serve our customers. With the number of engineers in India rapidly growing, it’s fast becoming a new hub of design,” he added.
Mouser is dedicated to delivering true value to its customers throughout India and the world by consistently providing the newest and most advanced technologies and best-in-class service. As a worldwide authorized distributor of more than 600 manufacturers, Mouser provides 22 service centers spanning the globe to supply more than 500,000 customers worldwide with their semiconductor and electronic component needs.
As part of its ongoing commitment to strengthening ties with the local industry, Mouser has joined the India Electronics and Semiconductor Association (IESA), the premier body for electronic system design and manufacturing in the country. In an upcoming program through the IESA, Burr-Lonnon and Kevin Hess, Mouser Electronics Senior Vice President of Marketing, will deliver keynote presentations on “The Changing World of Distribution” and “The Internet and Its Impact on the Electronics Market.” Their presentations will also address how the industry fights counterfeiting as well as the increasing importance of marketing.
M. N. Vidyashankar, President IESA, further added, “We are delighted to have Mouser Electronics on board. With its unique business proposition and aggressive focus on startups and engineering/ research students, we are hopeful that Mouser will eradicate the complexities in procuring electronics components required for research and development, especially by small units. With more than 260 members, we believe we have the strength in bringing a common thread between Mouser and other members, including universities and research institutions to complement each other and accelerate India’s manufacturing dream.”
With its broad product line and unsurpassed customer service, Mouser caters to design engineers and buyers by delivering What’s Next in advanced technologies. Mouser offers customers 22 global support locations and stocks the world’s widest selection of the latest semiconductors and electronic components for the newest design projects.