Mumbai: Nasdaq listed Pegasystems Inc., the leader in Business Process Management (BPM) and a leader in Customer Relationship Management (CRM) solutions, announced its entry in Bangalore with a facility opening at PRITECH SEZ PARK, Bellandur. Mr. Alan Trefler, Founder and CEO, Pegasystems inaugurated the Bangalore facility marking Pegasystems’ local entry. A press staement said, this is the second facility of Pegasystems in India, the first one being located in the most sought after CBD of Hyderabad – Gachibowli.
The Bangalore facility of Pegasystems is a state-of-art facility housed in 55,000 square feet and can accommodate more than 400 associates who will deliver R&D, Engineering Services, Industry Solutions Framework and Customer Support. Pegasystems has recruited nearly 120 associates for the Bangalore operations and is expected to increase its headcount there.
Announcing this, Mr. Alan Trefler said, “India has been an attractive and strategic destination for us due to several reasons, availability of quality staff being one of them. Ever since we started our operations in India in 2008, we were surprised to experience the potential of what is possible here. The Indian operation is playing a very important and strategic role in aiding Pegasystems’ global growth and vision of delivering the world’s best solution to all its clients. Over the years, we have been increasingly investing will continue to invest in the country to grow our operations here.”
Mr Alan Trefler also shared the company’s vision and commitment towards India. Pegasystems opened its R&D centre in India in 2008, in Hyderabad and has been growing steadily in the country since then. The facility at Hyderabad has been instrumental in delivering multiple strategic functions like R&D, Engineering Services, Industry Solutions Framework and Customer Support. Along with the Bangalore entry, the Hyderabad facility has also been recently expanded to accommodate future growth that company has planned in the country for 2012. In these two local facilities, Pegasystems, which has a headcount of over 500 associates, has created a overall capacity for 1000 people. Pegasystems currently has almost 25 % of its global workforce in India.
“Pegasystems has come a long way in India since making our initial commitment to India four years ago and this has been possible with the contribution of our associates and the partner ecosystem. The Bangalore operations will add more value to the Indian and global operations by helping to drive the next wave of growth and innovation at Pegasystems,” said Mr. Suman Reddy, Managing Director, Pegasystems India, talking about the success story of Pega’s India operations in the last four years.
Founded in 1983 by Mr. Trefler and headquartered at Cambridge, Mass., USA, Pegasystems has more than 2000 employees worldwide and presence across 17 countries. Along with being the global leader in BPM solutions, Pegasystems was recently declared as a leader in CRM Solutions a by a leading analyst firm.