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Digital Assistants To Serve As Primary Interface To Connected Home: Gartner

Consumers will increasingly use digital personal assistants to interact with consumer services in the connected home, according to Gartner, Inc. Gartner predicts that, by 2019, in at least 25 percent of households in developed economies, the digital assistants on smartphones and other devices will serve as the primary interface to connected home services. “In the not-too-distant future, users will no longer have to contend with multiple apps; instead, they will literally talk to digital personal assistants such as Apple’s Siri, Amazon’s Alexa or Google Assistant,” said Mark O’Neill, research director...