Kolkata: Talisma Corporation, a provider of Digital Customer Engagement solutions, today announced the launch of its partner program for system integrators and consulting organizations. The partner program would help mid to large SIs and consulting organizations enhance their capabilities to deliver a more effective and faster digital transformation solutions through its offerings that include an omnichannel platform, pre-built workflows and analytics.
Organizations can leverage the power of the Digital Customer Engagement platform to speed up their go-to-market capabilities, deploy new offerings, engage more efficiently with their customer base to cross-sell / up-sell with increased focus on productivity & revenue outcomes, by leveraging its powerful workflows and actionable insights. The strong integration capabilities allow the platform to orchestrate with any legacy CRM solution and deliver a true Omni channel experience.
The Digital Customer Engagement platform can be deployed on-premise or in the cloud, from customer engagement to fulfillment and can be managed in a single view. Organizations can build and deliver exceptional customer experiences on a global scale, across engagement channels and interactions.
“With the growing opportunity in digital space, partners can now leverage the platform to accelerate their deliveries while their clients can future proof investments to address digital disruption with significant cost savings,” said Raj Mruthyunjayappa, Managing Director, Talisma Corporation Pvt Ltd. The engagement model is designed for partners to enhance their competencies and capabilities, bundle our compelling technology platform, meet their customers’ business needs and stay ahead, he added.
Talisma has delivered Digital Customer Engagement platform to many of the large enterprises globally and currently partners with leading industry majors, engaged in large digital transformation initiatives.
Through a strong partner network, the company has connected its prospects and customers with a diverse set of solution providers that are essential to help them succeed and become best-run businesses. The structured program of alliance selection and management gives Talisma’s customers a powerful combination of unmatched support of business requirements and global expertise, Mruthyunjayappa said.
Talisma Partnership Framework defines Talisma’s various partner relationship models and offers a fabric for combining Talisma’s products and services with that of the partners.