Hyderabad: US-based network communications provider Windstream that has its India office in Hyderabad, recently discussed enhancements for its channel partner program following its merger with EarthLink earlier this year. At a recent channel partner conference, Windstream executives focused on how customers are using SD-WAN to enhance their connectivity with remote sites.
“The past year has brought a number of positive changes for Windstream channel partners, and 2017 will bring a greater level of focus and commitment to giving them the tools and dedicated resources they need to be even more successful. We have been meeting with our Partner Advisory members and other channel partners to understand firsthand their priorities, and we are incorporating those into our channel roadmap,” said Olen Scott, Windstream’s new vice president of Channel Sales at the event.
Over the past year, Windstream has taken steps to improve its channel partner program, including adding dedicated Sales Engineering, Sales Support/Sales Order Coordination and Account Management to the Indirect Channel; dedicated sales engineering team members located across the company’s service areas, and a consolidated Service Order Coordinator and Channel Advocate programs that ensure more focused and responsive sales-support functions, including quoting, partner support and order entry/processing, said the company in a statement.
“In this period of great transition for the channel, we are enthusiastic about the new Windstream channel organization,” said Rick Ribas, senior vice president of the East Region for Intelisys. “Significant efforts on the part of Windstream to redesign its channel efforts have not gone unnoticed. As a major partner of both EarthLink and Windstream, we at Intelisys are excited to see positive outcomes for our channel community as a result of this merger, and we are optimistic about the future opportunities.”