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Intense Technologies, a global enterprise software products company, has inked a multiyear, managed services contract with a leading communications services provider that enjoys a customer base of 100 million in India. The engagement marks a transformative landmark deal for the company in terms of size, scale and duration. Under this agreement, the company will be working with the client to streamline business processes of customer onboarding, customer communications and data monetization opportunities across all their physical and digital channels, thereby promoting the non-network customer experience processes. Today’s announcement augments the...

NASSCOM is working both with both Washington and Indian authorities to ensure call centre impostor frauds originating from India do not impact the long-term health of the Indian BPO industry. US government official called out Indian call centres as a source of various importer frauds that have targeted Americans, thus NASSCOM in response took such initiative. Read Also:Tata Comm Partners Anam To Curb SMS Fraud “Another area of international concern involves Indian call centres, which like their Jamaican counterparts, continue to be the source of various imposter frauds that have...

India’s largest software exporter TCS said it was recognized the Employee Engagement Project of the Year and Social Responsibility Project of the Year at the North American Employee Engagement Awards ceremony in Chicago. Tata Consultancy Services was highlighted as the top firm in two of 16 categories and possible winners on June 22. Read Also:TCS Wins SAP’s Partner Of The Year Award It won the Employee Engagement Project of the Year - for large public enterprise - due to its culture of promoting high impact employee engagement, senior management connections...

Computers & Media Dealer’s Association (CMDA), Pune has rolled out several crucial projects for its members to generate business for channel partners. The association has developed a mobile app which intends to enhance networking among the CMDA members and non members. The association recently announced the new managing committee for the year 2016-2017. Sanjeev Pathare, owner of Computer Shoppee has been elected as a president and Vivek Ashturkar, owner of Prominent System Solutions has been elected as a secretary for the current fiscal year. Speaking to Channel Times, Pathare said that...

Razorpay today announced it is working with MasterCard to speed the adoption of online and mobile payments among small businesses in India. As part of an ongoing effort to speed the timing of individual purchases, Razorpay has integrated the MasterCard Payment Gateway to enable merchants and card issuers to authenticate each other prior to the authorization of a transaction. Since late 2015, Razorpay has worked with the MasterCard Start Path program – a global effort to support startups developing the next generation of commerce and fintech technologies – to get...

Red Hat has announced Jessica McKellar, director of engineering and chief of staff to the vice president of engineering at Dropbox, and Preeti Murthy, a graduate student at Carnegie Mellon University, are the 2016 Women in Open Source Award winners. Both will be recognized during the morning keynote activities at Red Hat Summit, which has been taking place in San Francisco this week. Red Hat launched the Women in Open Source Awards in 2015 to honor women who make important contributions to open source projects and communities, or those making...

Clover Infotech has successfully implemented Oracle Fusion Financials, a financial management solution for the Marcura Group, an IT services provider for the shipping and logistics industry. This was completed within a record time frame of three months. This is also among the first large scale implementations of Oracle Fusion Financials in the global shipping and logistics space. Marcura Group comprises of companies that focus on providing business solutions designed to help their customers in the global maritime industry streamline processes, navigate increasingly complex regulations and mitigate risks. The group comprises...

Telangana Information Technology Association (TITA) team will promote its flagship program ‘Digithon-Digital Village’ initiative in the United States. Digithon delegation headed by TITA president Sundeep Kumar Makthala will be traveling to US in the first week of July to promote Digital Telangana campaign. “It all started on 17th December 2015, with TITA taking up a unique initiative to adopt a village under the digital literacy program designed as per National Digital Literacy Mission (NDLM). This initiative spearheaded by TITA made Basar village in Adilabad district. Basar is the first 100...

PayPal has announced the launch of Seller Protection for Intangibles- an expansion of its existing seller protection program that earlier only covered merchants selling tangible goods such as handicrafts, fashion, art, etc. The Seller Protection Program for Intangibles will cover two types of buyer complaints – ‘Unauthorized Transaction’, when a buyer claims that he or she didn’t authorize the payment and ‘Item Not Received’, when a buyer pays for the service but claims that he or she did not receive the service. The PayPal Resolution Centre will investigate issues and...

Hard disk maker Seagate Technology said it was cutting about 1,600 jobs, or 3 per cent of its workforce, as part of a restructuring plan to reduce costs. The Cupertino, Calif., company is a top producer of drives that store data in personal computers, a market that has declined. It has developed products in newer sectors such as cloud storage, and bought Dot Hill Systems Corp. in October for about $696 million to enhance its cloud offerings according to the wall street journal Read Also: Seagate Enhances Realstor Storage Arrays Seagate...