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Software products, rather than services, are the need of the hour. India’s IT industry is currently valued at around $143 billion; this figure is expected to reach $350 billion by 2025, a scant nine years from now. The upcoming National Policy on Software Products will put in place a set of guidelines that will help the government realise its vision of having software products account for $100 billion of GDP by 2025. The government is striving to promote a sustainable software products industry in India, one that will put the...

Following the separation of Xerox’s services business and legacy hardware operations into two publicly traded companies, Xerox said it will name the planned Business Process Outsourcing (BPO) company Conduent, and the Document Technology company will continue to be called Xerox Corporation. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions at massive scale in areas such as customer care, transportation solutions, and healthcare payer and provider services. Conduent reflects the company’s position as a partner to businesses and governments, delivering...

At a time when the system integration business was prospering, the evolving segment of the channel was going through several difficulties. Seventeen SIs and Retailers decided to provide a platform for the SI community to unite and work towards the betterment of business. Mumbai based Association of System Integrators & Retailers in Technology (ASIRT), founded in 2012 with a vision to enhance collaboration among SIs and help them grow, has today emerged as the most active and vocal IT association in the country. Inclusive Growth of SIs ASIRT understands the...

Canadian enterprise software and smartphone maker, BlackBerry has reportedly roped in HCL Infosystems as the national distributor of its enterprise products and solutions in India. According to the Economic Times report, the move to extend the reach to new segments such small and medium enterprises and startups, besides the big enterprises coincides with BlackBerry’s revival strategy under which it is rebuilding its business with main focus on enterprise sales. Under the leadership of BlackBerry India’s managing director Narendra Nayak, the company has built a completely new enterprise-focused team with sales people all...

The government of India will spend USD 7 billion on IT products and services in 2016, an increase of 3.1 percent over 2015, says Gartner. This forecast includes spending on internal services, software, IT services, data center, devices and telecom services. Government comprises state and local governments and national government, the analyst firm said. IT services (which includes consulting, software support, business process outsourcing, IT outsourcing, implementation, and hardware support) is expected to grow 8.8 percent in 2016 to reach $1.6 billion USD – with the business process outsourcing sub-segment...

Telenor India and Telenor Group today reinforced their internet safety goals with support for Stop Cyberbullying Day 2016, an international awareness day that aims to reduce cyberbullying globally. With an estimated half billion youth in Telenor Asia’s markets of Bangladesh, India, Malaysia, Myanmar, Pakistan and Thailand accessing the internet for the first time in the next five years, Telenor hopes to educate young users on the benefits of connectivity, as well as how to navigate online threats. Cyberbullying refers to electronic communication used for the purpose of bullying. With 92...

Knowlarity Communications has launched a solution for start-ups and SMEs to establish inbound call centers for connecting with their customers. This cloud based telephony solution costs lesser than the traditional call center as it cuts down on the expensive infrastructure, yet enables better scalability. On one hand, small businesses and start-ups find it challenging to implement an effective customer support solution, and on the other hand traditional call centers are difficult to maintain. However, with Knowlarity’s call center solution being cloud based, an enterprise requires only two basic things to...

Ziox Mobiles, a part of Sun Airvoice Pvt. Ltd., announced the launch of over 10 best-in-class smartphones and 20 feature phones at its recently concluded annual retreat, Rubaru in Goa. The launch was attended by the senior management from Ziox Mobiles and over 200 top channel partners from across the country. With an already existing robust presence in Maharashtra, Gujarat, West Bengal, Karnataka, Delhi, Goa, Bihar and Jharkhand- Ziox Mobiles has now gone national with its announcement of pan-India team alignments with heads roped in for the North, South, East...

Dell Boomi and Tech Mahindra today announced an alliance that enables organizations to more easily implement digital strategies and drive business transformation. As a “Dell Boomi Certified System Integrator”, Tech Mahindra is now able to offer its customers a platform that integrates any combination of cloud and on-premises applications without software, appliances or coding. “Tech Mahindra specializes in enabling digital transformations for customers across industries that include manufacturing, telecom, healthcare and retail,” said Pritam Parvatkar, Global Head of Alliances & Partnerships at Tech Mahindra. “Our Customer Experience group’s large portfolio...

Citing the violation of licence conditions, telecom companies have demanded an urgent review of Telecom Regulatory Authority of India’s (TRAI) order barring discriminatory pricing of data services. Telcos have maintained that a clause that exempts products offered over closed electronic communication networks (CECNs), or intranet, violates licence conditions. In a letter to TRAI dated June 15, Cellular Operators Association of India (COAI), the GSM industry body, said Unified Licence (UL), under Chapter IX Clause 2.1(i), stipulates that, “The licensee shall not offer VPN/closed user group services to its subscribers. The...