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Trai Rejects Telcos’ Plea For Higher Fee From RJio: Report

In what could be a major set back for incumbent mobile operators such as Bharti Airtel, Vodafone and Idea Cellular, Telecom regulator Trai has reportedly decided to reject their demand to increase the fees that they charge from Reliance Jio to terminate its calls on their networks. According to the TOI report, Trai has asked the incumbent operators to provide “requisite number” of interconnect points to Jio “at the earliest” and ensure that consumers are not put at an inconvenience due to lack of connectivity. “The operators, including Jio, have submitted call details and we are analysing them...
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Telecos Leverage On Social Media For Better Consumer Engagement

Social media platforms have always been a powerful tool to create a dialogue with the end users and understand their expectations from the brand. On the sidelines of much talked about RJio Launch, leading telecom vendors such as Bharti Airtel, Vodafone India, and Idea Cellular are now enhancing their digital footprints why focusing on social media engagement. Telecom companies want to utilize the feedback from netizens to frame better customer satisfaction policies in order to retain its loyal customer base. For this, they are using data analytics and web-crawling tools...
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Airtel Launches Connectivity Suite ‘India With Airtel’

To bring telecom and connectivity solutions under one roof, Bhart Airtel announced its ‘India with Airtel’ suite of services. The services also aims to meet the needs of global companies looking to set up business in India. “India with Airtel offers end-to-end telecom and connectivity solutions to companies under one roof, thereby eliminating the challenge of dealing with multiple vendors and integration issues associated with it,” the company said in a release. Read Also:Bharti Airtel Collaborates With Microsoft To Expand Cloud Portfolio The range of services being offered include mobile and fixed...
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‘Happy Hours’ To Benefit Airtel Pre-Paid Customers And App Developers

Bharti Airtel (“Airtel”), India’s largest telecommunications services provider, today announced the launch of Happy Hours for its prepaid customers. An industry first innovation, Happy Hours allows Airtel pre-paid customers to get 50 per cent data back for all in-app content downloads scheduled between 3.00 am and 5.00 am. E.g. If a customer schedules a video download of 100 MB then 50 MB will be credited back to his/her account. Any App developer can integrate with Airtel Happy Hours in four simple steps and give their users the option to automatically...
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Telcos Revamp Infrastructure To End Call Drop Menace

The operator community has come up with a 100-day plan in this regard, which will include setting up of additional 60,000 towers across the country along with leveraging the latest network technology for an enhanced consumer experience. The plan was tabled by the telecom operators in a meeting with the secretary of the Department of Telecom(DoT). The meeting witnessed the presence of incumbent players including Bharti Airtel, Idea, BSNL, Vodafone and Reliance Jio which assured DoT regarding better quality of services in the coming times. The DoT secretary has also...