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Global sales of smartphones to end users totaled 344 million units in the second quarter of 2016, a 4.3 per cent increase over the same period in 2015, according to Gartner, Inc. Overall sales of mobile phones contracted by 0.5 per cent with only five vendors from the top 10 showing growth. Among them were four Chinese manufacturers (Huawei, Oppo, Xiaomi and BBK Communication Equipment) and South Korea’s Samsung. “Demand for premium smartphones slowed in the second quarter of 2016 as consumers wait for new hardware launches in the second...

Freshdesk, a leading cloud-based customer engagement software provider, has announced the launch of Freshsales, a customer relationship management (CRM) solution and sales system designed for corporate sales team.These sales teams require multiple integrated systems to do their jobs effectively: lead, deal, and account management; email and phone integration; user behavior tracking; lead scoring; a visual sales pipeline; and reporting. Freshsales is the only CRM on the market to offer all of these key capabilities with the ease of use that Freshdesk customers have come to expect. The San Francisco and...