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Telecos Leverage On Social Media For Better Consumer Engagement

Social media platforms have always been a powerful tool to create a dialogue with the end users and understand their expectations from the brand. On the sidelines of much talked about RJio Launch, leading telecom vendors such as Bharti Airtel, Vodafone India, and Idea Cellular are now enhancing their digital footprints why focusing on social media engagement. Telecom companies want to utilize the feedback from netizens to frame better customer satisfaction policies in order to retain its loyal customer base. For this, they are using data analytics and web-crawling tools...
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Will RJio Bring Disruption In India’s Telecom Market?

Mukesh Ambani’s ambitious Reliance Jio 4G service that aims to digitally connect over 10 crore people in the country is finally out. What Ambani terms as “Datagiri”, RJio’s attractive tariff offers that promises to free its users from voice calls, RJio has rightly hit the minds of customers. Rolled out on the auspicious occasion of Ganesh Chaturthi, RJio has already disrupted the telecom market in India, compelling its rivals to slash tariff rates. RJio is expected to further intensify the data battle among telecom vendors, ultimately benefiting the digital revolution...
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Vodafone Launches New International Roaming Plan For Customers

  Telecom service provider Vodafone Launched an international roaming plan where customers can pay a daily rental of Rs 500 and get free incoming calls. Read Also: SME Forum, Vodafone Partner For Skill Enhancement According to the new plan, consumers will be charged Rs 1 per minute for outgoing calls and Rs 1 per MB for data browsing on the home phone number said Money Control report. 34 countries including the UAE, Thailand, Singapore, the US, the UK, China, Germany and Hong Kong will avail the pack Read Also:Vodafone Unveils New Division For Content Both prepaid customers as well...
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Vodafone Offers Instant Mobile Connection With Aadhar-based e-KYC

Getting a new Vodafone mobile connection is now easy, as all one has to do is walk into a Vodafone store with an Aadhar card number, and along with fingerprints of the user, to get a new Vodafone SuperNet connection, either on pre-paid or post-paid basis. The telecom company has even created a special app, which can be used across the 10,000+ stores across the country for instant validation for new mobile connections by the various retailers at these stores. The process of instant validation will start rolling out from...
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Data Battle Intensifies As Vodafone Cuts 4G & 3G Data Rates

The cut throat competition between major telecom players in the country has led to huge price cut in the data offers. Vodafone India on Monday slashed effective data rates of its 4G, 3G big internet packs for pre-paid customers offering upto 67 percent more benefits for the same price. The country’s second largest telco said this additional value will enable customers to enjoy their mobile internet experience further by staying online longer and accessing more content. Vodafone, in a statement, said that the move will make the Internet more affordable...